Healthcare digital transformation: A connected care experience

Dirk Dumortier

maggio 04, 2020

Integrated solutions improve clinician response and enable connected patient care. A few Aha! moments can help us see the bigger picture in digital healthcare

We are all familiar with sayings like: “the pieces of a puzzle seem to come together when you least expect it,” or, “小碎片组成了大画面。.”

This is such a moment, where the vision for our integrated digital healthcare solution, together with the first feedback from our customers on the global health crisis, and a recent U.S. Mayo Clinic finding,  have brought the bigger picture into focus to create an aha! moment.

A few of my Aha! moments along the way

I’ve been involved in designing communications and infrastructure solutions for hospitals and assisted living facilities for the last 30 years and I’ve had a few aha! 我想和你们分享的时刻.

在我在医院度过的许多日子里, 作为一个父亲和丈夫, 幸运的是，不是作为病人, 我很清楚, while Electronic Medical Records (EMR) are an important and necessary tool, 它们也给医生和护士带来了额外的压力. And, 虽然很多人会同意这个评估, including the Ministry of Health (MoH) at least to a certain extent, 这很难证明. That is, until recently when a report from the Mayo Clinic in the U.S. highlighted a link between EMR usability and professional burnout rates . This finding validates the increase in burnout rates we are also seeing in the Asia Pacific (APAC) region as digital tools are added to healthcare environments.

Since 2000, 当我开始研究远程医疗解决方案时, I have seen the market evolve from simple video-sessions to connected patient care that integrates applications adapted to meet the needs of doctors and patients. 其中包括在线预约, virtual waiting rooms, EMR integration, 物联网(IoT)集成, video sessions, 以及处方付款交付. However, many of these integrated applications are developed by start-ups and not by the care-providers. While the start-ups are working hard exploring technologies such as artificial intelligence (AI) and auto-triage, 阿尔卡特朗讯企业, 作为火狐体育手机专家, continue to work with healthcare customers on the frontline of this global pandemic. One example is in the area of teleconsulting within the hospital which can reduce the requirement for much needed personal protective equipment (PPE) when consulting with patients, 并且可以帮助临床医生自动进行患者分诊.

我们已经知道了 mobile communication devices in clinicians hands can drastically improve a hospital’s efficiency, however, when you combine telehealth integrated applications (adapted to the clinicians care pathway), 有了移动通信设备, you get EMR and collaboration in the hands of the clinicians at the point of care. This not only improves efficiency by as much as 30% (depending how well you integrate the EMR with the collaboration tools), but it also adds applications to engage the patient while reducing the clinician burnout rate. Aha! #1.

随着我们进一步研究人工智能和物联网的整合, it’s clear that an optimal and price acceptable solution will not be possible as long as we continue to create information silos. 远程医疗和住院, Hospital Information System (HIS)/EMR and collaboration information (including audio/video) must be consolidated to become Big Data/AI efficient. Aha! #2.

Based on the above, as well as the preliminary feedback on this healthcare crisis from our customers, the network infrastructure needed to support HIS/EMR, collaboration, IoT-medical devices, 还有移动设备, must be flexible. It must be secure-by-design and it must be able to reconfigure and scale up or down automatically. The healthcare network infrastructure landscape is rapidly changing as the pieces come together. 我们有信心，ALE Digital Age Networking based on a 服务定义网络 医疗保健才是前进的方向. Aha! #3.

To learn more , listen to the webinar recording on this topic by filling out the form below

• Mobile care pathway-centric applications for caregivers and patients

•整合新的护理服务

•确保互联医疗采用